Does this comply with Airbnb’s terms of service?

Yes. Airbnb’s policy explicitly permits “optional apps that facilitate a guest’s experience during the stay” — they name Sonos, Nest, and concierge apps as examples. Serenia is exactly that: an optional arrival guide, not a payment or access requirement. Hosts share their Serenia link via Airbnb messages, SMS, email, or a QR code at the property — the same way they already share arrival info today.

What if my property is in a rural or small town?

We scan up to 10 surrounding zip codes to surface the best restaurants, trails, and gems within driving distance. Most rural hosts get 40+ quality recommendations.

Can I edit or customize what the AI picks?

Yes. Add your own favorites, write host tips, remove places you don’t love, and mark your top picks with a Host Pick badge. The guide reflects you — not just an algorithm.

Will my guests actually use it?

Every guide includes built-in analytics — you’ll see opens, clicks, and which places guests tap on. Most hosts see strong engagement in the first 24 hours after sharing.

Does the free plan really stay free?

Yes. 1 active guide, restaurants category, and basic analytics — free forever. No trial countdown, no credit card required.

What happens if I cancel Pro?

You drop back to the free plan. Your existing guide stays live; extra guides and premium categories pause until you re-subscribe. You never lose your data.

For property managers · 10–80 listings

A branded arrival guide for every listing — without writing a single one.

Serenia drafts a private, on-brand local guide for each of your properties — restaurants, things to do, the house manual — and drops it into the Airbnb, Vrbo, Booking.com, or SMS thread you already use, before every guest arrives.

Start free — no credit card See a sample guide →

Free to start · Your first guide live in minutes · No PMS integration required

Minutes: To your first live guide
Every channel: Airbnb · Vrbo · Booking · SMS
One workspace: Whole portfolio, one bill
Your brand: Logo & colors, not ours

How it works

Set up one guide in the time it takes to read this.

No demo to sit through, no sales call to book. Sign up free and you’re building your first guide on a real property in minutes — then scale to the whole portfolio when you’re ready.

01
Create your free workspace
One account for your whole business — portfolio, team, and billing in one place. No credit card to start.
02
Add a property — we draft the guide
Enter an address and Serenia curates the local content automatically: restaurants, trails, sights, and house info. Edit anything; brand it once.
03
Publish & auto-deliver to guests
The guide URL posts into the existing guest thread on every booking — routed to whichever channel they booked on. Fewer “where’s the Wi-Fi” messages within a week.

Start free — no credit card

Why managers switch

Built for portfolios, not single homes.

We do the writing

A guidebook tool asks you to author 30 guidebooks. Serenia drafts them from each address — you review, not write.

Your brand, not ours

Custom logo and colors on every guide. The standard setup shows zero Serenia branding to your guests.

Delivered where guests already are

The guide posts into the Airbnb / Vrbo / Booking / SMS thread automatically on each reservation. Nothing for the guest to install.

Owner-ready reporting

Per-guide analytics roll up to the portfolio — concrete numbers for the monthly owner report.

Pricing

Free to start. Pay per listing to scale.

$15/ listing / month

Start free and build your first guide on the house. When you’re ready to publish across the portfolio, it’s a simple per-listing plan. Your brand and support contact on every guide.

Start free

First guide free — no credit card
Your brand color & support contact on every guide
Whole portfolio in one workspace
Team seats & roles included
Per-guide analytics & owner reports
Bulk link & QR-code export for delivery

Running 50+ listings or want a hand migrating? Talk to us.

Questions

What managers ask first.

Do I have to connect my PMS?: No — there’s no PMS integration to set up. Add a property by address and you’ll have a real guide in minutes, or upload your whole portfolio at once from a simple CSV spreadsheet.
Does this replace my guest-messaging tool?: No — it’s upstream. Tools like Besty or Hostbuddy answer inbound questions; Serenia sends the answers before guests think to ask. Most customers run both.
Can guests see my brand instead of yours?: Yes. Your workspace name, brand color and guest-support contact appear on every guide, and guests see no Serenia branding.
What does “free to start” actually mean?: You can create a workspace and build your first guide without entering a card. You only pay when you publish across more of your portfolio.

Build your first guide today.
See what your guests would see — free.

No setup work, no sales call. Sign up and you’re live on a real property in minutes.