AI Concierge
An AI concierge that answers for you
Every guide comes with a built-in AI Concierge — trained on your house manual and local picks. Guests ask anything and get an instant, accurate answer, so the same questions stop landing in your inbox at 11pm.
- Trained on your house manual & local guide
- Thermostat, wifi, checkout, parking — answered instantly
- Fewer guest texts, happier guests, more 5-star reviews
🌡️ Thermostat📶 Wifi password🕚 Checkout time🅿️ Parking🔥 Hot tub
AI Concierge
Online · replies instantly
How do I use the thermostat? 🌡️
The Nest is on the hallway wall by the kitchen. Tap the ring to wake it, then turn it to set the temperature — turn right until the 🔥 flame appears for heat.
What's the wifi password?
NetworkSedona_Casa
Passwordredrocks2024
What time is checkout?
Checkout is 11:00 AM. Need a little longer? Late checkout until 1 PM is free when the calendar's open — just ask 😊
How It Works
Three simple steps
Enter your address
Just your listing address or city
Get your guide
Generated in seconds.
Share with guests
Send a simple link.
Why Hosts Switch
Before
- Outdated recommendations
- Hours of research
- PDFs that don't work on mobile
After
- AI-verified, always fresh
- Ready in minutes
- Mobile-first, one-tap directions
Built by a top 1% Airbnb host
Built on my own Airbnb first
This is my actual Airbnb — Guest Favorite, top 1% of listings, 5.0 across the board.Every feature in Serenia Labs exists because it improved real guest experience and drove better reviews.If it doesn't work on my own property, it doesn't ship.
— Founder, Serenia Labs
Guest favorite
This home is in the top 1% of eligible listings based on ratings, reviews, and reliability
Live Example
See it in action
- Categorized by cuisine & activity type
- Real ratings & AI-written descriptions
- Interactive map with one-tap directions
Simple Pricing
Start free, upgrade anytime
Free
$0/forever
Perfect for your first property
- 1 active guide — AI-curated restaurants
- House manual & appliance guide
- QR code + SMS/email sharing
- Guest view analytics
- Photos & ratings from Google
- No app — opens in any browser
No credit card required
Best Value
Pro
$79/year
Every Pro feature unlocked, billed annually
- All 4 categories — Restaurants, Trails, Sights & Things to Do
- Your personal touch — add favorite spots & insider tips
- Custom hero photos & video — make it yours
- AI Concierge — answers guest questions & plans their dayNEW
- Multi-language translation (8 languages)
Cancel anytime. No setup fee.
Need a custom plan? Contact us.
FOR PROPERTY MANAGERS
See how it works →Running a portfolio of 2+ properties?
Upload your listings from a spreadsheet, and every property gets a private, branded arrival guide — a link and QR code you share however you already message guests. Live in under an hour.
FAQ
Questions hosts ask before signing up
Straight answers from a fellow superhost — no marketing fluff.
Does this comply with Airbnb’s terms of service?
Yes. Airbnb’s policy explicitly permits “optional apps that facilitate a guest’s experience during the stay” — they name Sonos, Nest, and concierge apps as examples. Serenia is exactly that: an optional arrival guide, not a payment or access requirement. Hosts share their Serenia link via Airbnb messages, SMS, email, or a QR code at the property — the same way they already share arrival info today.
What if my property is in a rural or small town?
We scan up to 10 surrounding zip codes to surface the best restaurants, trails, and gems within driving distance. Most rural hosts get 40+ quality recommendations.
Can I edit or customize what the AI picks?
Yes. Add your own favorites, write host tips, remove places you don’t love, and mark your top picks with a Host Pick badge. The guide reflects you — not just an algorithm.
Will my guests actually use it?
Every guide includes built-in analytics — you’ll see opens, clicks, and which places guests tap on. Most hosts see strong engagement in the first 24 hours after sharing.
Does the free plan really stay free?
Yes. 1 active guide, restaurants category, and basic analytics — free forever. No trial countdown, no credit card required.
What happens if I cancel Pro?
You drop back to the free plan. Your existing guide stays live; extra guides and premium categories pause until you re-subscribe. You never lose your data.
Still have questions? Email our team — we reply within a day.